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Quality of Services

There has been a lot of change to social services over the last 10 years.
Social services are any services that are provided to people when they need help and support.


We believe that the best services should:


  • include everyone

Inclusion is important. It means everyone can take part, and everyone has a fair chance.

  • help people to take part 

A community is a group of people living in the same area.


We need to be able to check how good services are.
It helps us make things better if we need to.
We need standards, so that everyone checks services in the same way.
A standard is a level of quality that services should reach.


What we have done
We are working with other organisations to make sure everyone checks services in the same way.
We have written reports about how to do this.